Problems with iPhone????

My wife and I have been having serious problems with our iPhones SE.  It began when we downloaded IOS 11.3 and audio started to stutter across aps.  Recently, however, we have found that text messages are not being delivered and calls between our phones do not result in rings and are not showing up in the call logs.  Is anyone else experiencing these problems?  We use T-Mobile.


FWIW, with the second-last iOS update, my iPhone basically froze, but in three steps overnight. I just took it in to the local Apple store/Genius bar when they opened, and they replaced it. (Had to replace that one too because the speaker was faulty, and then when I walked by they all knew me by name cheese )

Have you tried looking up the fault online? Tom taught me that helpful trick years ago, for immediate answers.


My Brothers iPhone X today just started deleting random apps. Even ones he uses regularly. Something’s afoot. 


My husband's iPhone 7 plus stutters while playing music.  It also dialed a BUNCH of people one night while the phone was alone in the next room.  He had to apologize to a bunch of people for accidental dials at 12:30 in the morning.  Since no one was near the phone he has no idea of how it happened. 


in the last workshop I attended a couple of weeks ago, we were warned that certain apps won’t be supported by the newer iOS (their choice rather than Apple’s). It may be that’s why they’re no longer recognised?



spontaneous said:
My husband's iPhone 7 plus stutters while playing music.  It also dialed a BUNCH of people one night while the phone was alone in the next room.  He had to apologize to a bunch of people for accidental dials at 12:30 in the morning.  Since no one was near the phone he has no idea of how it happened. 

 Yeah, the stuttering is a known thing that dates back to 11.2.  You would think that with all those geniuses Apple would be able to take care of that with two updates.  Your husbands problem with the dialing sounds related to what we are seeing.  That's a scary story.


try downloading the Apple Support app.  You may be able to get help immediately 


spontaneous said:
My husband's iPhone 7 plus stutters while playing music.  It also dialed a BUNCH of people one night while the phone was alone in the next room.  He had to apologize to a bunch of people for accidental dials at 12:30 in the morning.  Since no one was near the phone he has no idea of how it happened. 

 Didn't you just move to a house that's really old?  question 


my iPhone X:

 freezes and trying to do a hard restart sets off the emergency ‘call 911’ feature

I do not get all my calls or the ringer does not sound 

I will get message/notification sounds, but nothing comes up


I have noticed the ringer problem, too -- which has also affected text alerts. 


mrincredible said:


spontaneous said:
My husband's iPhone 7 plus stutters while playing music.  It also dialed a BUNCH of people one night while the phone was alone in the next room.  He had to apologize to a bunch of people for accidental dials at 12:30 in the morning.  Since no one was near the phone he has no idea of how it happened. 
 Didn't you just move to a house that's really old?  question 

 We bought a house that is really old, but due to plumbing issues are still living in Maplewood.  Hopefully we'll have hot water and a working shower by next week, and will then move in.  And yes, with the age of the house I'm sure more than a few people have died there  oh oh 


In all seriousness was his phone calling numbers in his contact list or just random numbers? It's possible a telescammer was spoofing his phone number... making his number show up in caller ID rather than the one they're actually calling from. It's a trick to get people to answer their phone thinking it's a local call instead of a robocall.


It was phone numbers in his contact list


11.3.1 destroyed the battery in my iPhone 6. I had just replaced it in February. The phone would crash hard and then when I plugged in and rebooted it, it would show a reasonable battery percentage. I took it to Best Buy and they replaced the battery (which was "significantly degraded") for free, with Apple's permission, of course.

eta article from Forbes about the issue: https://www.forbes.com/sites/gordonkelly/2018/05/02/apple-ios-11-3-1-iphone-battery-problems-iphone-new-battery-ios-upgrade-ios-11/#3274665340e0 

feta Forbes article about skipping:

https://www.forbes.com/sites/gordonkelly/2018/04/26/apple-ios-11-3-1-release-audio-skipping-iphone-calls-podcasts-facetime-apple-music-problems/#6257d0b3187d



The latest Mail app on my iPhone 6 can detect the presence of new mail on my e-mail server, but will not download or display it unless I reboot the phone by turning it off and on again. However, the Mail app on my Macbook still works fine. Once upon a time, I was willing to pay extra for Apple hardware because all the pieces were supposed to work together, but not any longer. 


For anyone looking up an iPhone problem on Google, there’s a version of Stack Overflow that deals with Apple-related questions. It’s got its share of fanboys and deniers, but it also has more useful information than you find on any of Apple’s “community sites”. 


I've been monitoring the Apple Community forum and it seems like this problem with the phone not ringing is pretty wide spread but Apple deletes threads about it as soon as they are posted.

This does not give me confidence in an impending fix.


I’ve been reading some interesting fixes: headphone jacks can need attention after time, so sometimes you need to plug them in and then out again for the ringer to work normally (it won’t work with headphones in); and apparently you can turn on Don’t Disturn by accident, which turns off the ringer (kept happening on the last work phone). The ‘silent’ switch does it too.  Not saying these are definitive, but sometimes simple steps can solve annoying changes. 


My wife did some deep digging and it looks like it is a problem with the chips that the older phones use.  There was a bug that was targeted specifically at that chip and all of the fixes Apple has tried thus far have resulted in seriously reduced function for the phones and the apps.  My wife, who knows more about these things than I do, thinks that, given the nature of the threat, it is basically unfixable.

We bought new phones this afternoon.


They’re meant to replace them for free with your choice of new or same-as phones. Consumer legislation around the world, for which they’ve been fined big time. 



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